1. What should the customer know about your pricing (e.g, discounts, fee)?

Free estimates/ quotes are given, pricing varies due to potential job requests.

2. What is your typical process for working with a new customer?

The below steps are followed.

  • 1. New client reaches out for a quote.
  • 2. An office employee reaches back to the client to set an in-person appointment with Vince via email, text, or call, and is also notified that Vince is 3-4 weeks out on start-ups.
  • 3. Once an appointment is arranged, Vince meets with the client, provides and discusses any details that the project might entail.
  • 4. Vince provides quotes in a timely manner, usually within one week's time frame. Then, he prefers to re-visit quote/design with the architect, client and himself to make sure all of the client's needs are met, and all costs options are discussed as well as completion timeframe.
  • 5. 5.75% deposit is required at point of sale for materials and to secure a spot. The faster deposit is received, the quicker projects can be started.
  • 6. Jobs are started, depending on the project, projects can take up to 2 weeks to possible 6 months.
  • 7. Lastly, the job is completed.

3. Can you help with the design phase of my project?

Yes, but at the moment,there's no in-house architect, but Vince does have an outside architect whom he has a great relationship, trusts, and relies on. All new and returning clients are at liberty to bring in their own architect, but in order to prevent any future mishaps/miscommunication he prefers to set a meeting with the architect, client and himself to review/ revisit design/quotes/any additional
items/ideas, provide insight on construction costs,and be involved from start to finish to minimize any errors in the long-run. Vince's goal is to make sure

customers stay on budget, are pleased with the overall design/cost, and the job is completed in a timely manner.

4. How long will my remodel take?

It all depends on the scope of work, if the client lives on property or not, and if any closing is being completed on property.Keep in mind, since projects vary, and so does completion, below are just estimated time completions. Actual time
would be given in appointment.

  • Large Scope of work (Bathroom, Kitchen, Additions)
  • Hallway Bathroom - 2 weeks
  • Master Bathroom - 3 weeks
  • Additions - 4-6 months

Small scope of work (Flooring, deck) - varies

5. Describe a recent project you are fond of. How long did it take?

Full kitchen remodel near Seminole Heights, long overdue for remodel, client saved money, and everyone was anxious for finish. Kitchen came out beautiful, the client was very pleased and appreciated all the work done. It took about three weeks to complete.